Free shipping on orders over 120€ in Italy and 150€ in Europe

Terms and Conditions

Introduction and contents

This page states the Terms and Conditions under which you use www.thesupernuts.com. Please note that any use of this website means that you agree to the following Terms and Conditions.

The Website Owner, including subsidiaries and affiliates ("Ecommerce", "Website" or "Website Owner" or "we" or "us" or "our") provides the information contained on this website or any of the pages comprising the website ("website") to visitors ("visitors") (cumulatively referred to as "you" or "your" hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this website.

General

In this website every transaction is processed in EUR, for every shipping country. We accept the following payment methods:

  • Paypal;
  • Credit Card (Through Stripe payment gateway);
  • Cash on Delivery (only in Italy).

Every order confirmation email sent by our website is not a gurantee of delivery. The availability check is done within 6 hours of order confirmation. In the event the items you have ordered are not available, you will be contacted, and alternative or a full refund offered. If we are only able to fulfill part of your order, payment will be taken for your whole order, then on dispatch a full refund for the unavailable goods will be made.

Delivery

We are commited to delivery all orders as quickly as possible. We ship through UPS carrier. In the fulfillment email confirmation you'll receivce your tracking link to follow the delivery status. Delivery times exposed in the product page in no way a guarantee.

Return Policy

If you are not fully happy with the received items you can return them to us within 14 days of receipt, providing they are in original resalable condition. Once returned you will be conctated to receive an exchange or a refund, which will not include the cost of the original postage and packaging. We are not able to refund or exchange items that are not in original condition. Make sure all returned items are in their original packaging. Please not apply any type of sticker on the product box. Please make sure all return packages are sent with a trackable, insured service, as we cannot take responsibility for items damaged or lost in the return transit.

Site Information

We disclaim any responsibility regarding the possibility of rendering different than the original color, due to particular configuration of the device for visiting the Website (pc, tablet, smartphone, ect ...) or its malfunctions. We are the only owner of the images, logos and trademarks contained on our Website and any use not authorized by a written consent of us will be prosecuted according to law.

We make no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, the information contained on the website, your or your company's personal information or material and information transmitted over our system.

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